Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

AURSBA001 Mapping and Delivery Guide
Carry out warehousing procedures in an automotive workplace

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency AURSBA001 - Carry out warehousing procedures in an automotive workplace
Description
Employability Skills
Learning Outcomes and Application This unit describes the performance outcomes required to receive, store and dispatch goods in an automotive warehouse. It involves receiving inward goods, handling and storing goods, and dispatching goods that meet customer requirements.It applies to those working in the automotive sales and service industry.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

Assessors must satisfy NVR/AQTF assessor requirements.

Competency is to be assessed in the workplace or a simulated environment that accurately reflects performance in a real workplace setting.

Assessment must include direct observation of tasks.

Where assessment of competency includes third-party evidence, individuals must provide evidence that links them to carrying out warehousing procedures in an automotive sales and service workplace, e.g. invoices, and picking and packing slips.

Assessors must verify performance evidence through questioning on skills and knowledge to ensure correct interpretation and application.

The following must be made available:

automotive warehouse or simulated warehouse

warehouse equipment, including:

stock

stock movement equipment

stock recording equipment

warehouse documentation, including invoices, picking and packing slips, dispatch documentation and order forms.
Prerequisites/co-requisites
Competency Field Sales and Parts, Administration and Management
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Receive incoming goods
  • General receiving bay housekeeping is undertaken according to workplace procedures
  • Received goods are checked and validated against delivery information according to workplace procedures
  • Received goods are unpacked and inspected according to workplace procedures and safety and environmental requirements
  • Discrepancies in quality of unpacked goods or breakages are documented according to workplace procedures
  • Stock levels are accurately documented on stock systems according to workplace procedures
  • Packing materials are disposed of according to workplace procedures
       
Element: Store goods
  • Received goods are transported to appropriate storage area without causing damage to product or packaging according to workplace procedures and safety requirements
  • Goods and parts containers are labelled according to workplace procedures
  • Parts are transferred to labelled containers in storage area following established stock rotation procedures
  • Goods are stored according to workplace procedures and safety requirements and, where applicable, at correct temperatures to maintain product quality
       
Element: Dispatch goods
  • Dispatch information is identified and confirmed
  • Goods for dispatch are selected and any identified non-conforming goods are labelled with supplier details and date and reason for return, or referred to supervisor
  • Goods for dispatch are packed securely, labelled and stored awaiting dispatch according to workplace procedures and safety requirements
  • Goods are dispatched to customer or end user according to workplace procedures
  • Warehousing documentation is completed according to workplace procedures
       
Element: Receive incoming goods
  • General receiving bay housekeeping is undertaken according to workplace procedures
  • Received goods are checked and validated against delivery information according to workplace procedures
  • Received goods are unpacked and inspected according to workplace procedures and safety and environmental requirements
  • Discrepancies in quality of unpacked goods or breakages are documented according to workplace procedures
  • Stock levels are accurately documented on stock systems according to workplace procedures
  • Packing materials are disposed of according to workplace procedures
       
Element: Store goods
  • Received goods are transported to appropriate storage area without causing damage to product or packaging according to workplace procedures and safety requirements
  • Goods and parts containers are labelled according to workplace procedures
  • Parts are transferred to labelled containers in storage area following established stock rotation procedures
  • Goods are stored according to workplace procedures and safety requirements and, where applicable, at correct temperatures to maintain product quality
       
Element: Dispatch goods
  • Dispatch information is identified and confirmed
  • Goods for dispatch are selected and any identified non-conforming goods are labelled with supplier details and date and reason for return, or referred to supervisor
  • Goods for dispatch are packed securely, labelled and stored awaiting dispatch according to workplace procedures and safety requirements
  • Goods are dispatched to customer or end user according to workplace procedures
  • Warehousing documentation is completed according to workplace procedures
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

Elements

Elements describe the essential outcomes.

Performance Criteria

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold and italicised text is used, further information is detailed in the range of conditions section.

1. Receive incoming goods

1.1 General receiving bay housekeeping is undertaken according to workplace procedures

1.2 Received goods are checked and validated against delivery information according to workplace procedures

1.3 Received goods are unpacked and inspected according to workplace procedures and safety and environmental requirements

1.4 Discrepancies in quality of unpacked goods or breakages are documented according to workplace procedures

1.5 Stock levels are accurately documented on stock systems according to workplace procedures

1.6 Packing materials are disposed of according to workplace procedures

2. Store goods

2.1 Received goods are transported to appropriate storage area without causing damage to product or packaging according to workplace procedures and safety requirements

2.2 Goods and parts containers are labelled according to workplace procedures

2.3 Parts are transferred to labelled containers in storage area following established stock rotation procedures

2.4 Goods are stored according to workplace procedures and safety requirements and, where applicable, at correct temperatures to maintain product quality

3. Dispatch goods

3.1 Dispatch information is identified and confirmed

3.2 Goods for dispatch are selected and any identified non-conforming goods are labelled with supplier details and date and reason for return, or referred to supervisor

3.3 Goods for dispatch are packed securely, labelled and stored awaiting dispatch according to workplace procedures and safety requirements

3.4 Goods are dispatched to customer or end user according to workplace procedures

3.5 Warehousing documentation is completed according to workplace procedures

Before competency can be determined, individuals must demonstrate they can perform the following according to the standard defined in the unit’s elements, performance criteria, range of conditions and foundation skills:

receive three different stock items into an automotive warehouse, in which the work must involve:

checking received goods against purchase orders and delivery documentation

following established workplace procedures for manual handling

identify and raise appropriate documents for three different non-conforming or damaged stock items

store three different stock items in the warehouse, in which the work must involve:

correctly labelling items before storage

storing items in the appropriate location

dispatch three different stock items from the warehouse to the customer or end user, in which the work must involve:

identifying dispatch instructions

labelling items according to workplace procedures

completing shipping address details and any special instructions

maintain workplace stock control documentation and warehouse computer records during above work.

Individuals must be able to demonstrate knowledge of:

work health and safety (WHS) and occupational health and safety (OHS) requirements, including procedures for manually and mechanically handling stock

environmental requirements, including procedures for disposing of or recycling surplus packaging

key features of relevant codes of practice, including those dealing with:

managing risks of hazardous chemicals in the workplace

managing the work environment and facilities

hazardous manual tasks

key features of documentation required for the receipt and dispatch of warehouse items, including:

invoices

picking and packing slips

order forms

warehouse workplace procedures, including procedures for:

safe and secure stock storage

stock rotation

labelling stock items

product quality standards

packing and unpacking goods

isolating out of date, missing or damaged stock

identifying correct warehouse location of items or goods

using barcoding equipment

disposing of waste

completing delivery and dispatch documentation

maintaining stock record documentation

matching stock labelling to picking and packing slip

isolating non-compliant goods.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Elements

Elements describe the essential outcomes.

Performance Criteria

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold and italicised text is used, further information is detailed in the range of conditions section.

1. Receive incoming goods

1.1 General receiving bay housekeeping is undertaken according to workplace procedures

1.2 Received goods are checked and validated against delivery information according to workplace procedures

1.3 Received goods are unpacked and inspected according to workplace procedures and safety and environmental requirements

1.4 Discrepancies in quality of unpacked goods or breakages are documented according to workplace procedures

1.5 Stock levels are accurately documented on stock systems according to workplace procedures

1.6 Packing materials are disposed of according to workplace procedures

2. Store goods

2.1 Received goods are transported to appropriate storage area without causing damage to product or packaging according to workplace procedures and safety requirements

2.2 Goods and parts containers are labelled according to workplace procedures

2.3 Parts are transferred to labelled containers in storage area following established stock rotation procedures

2.4 Goods are stored according to workplace procedures and safety requirements and, where applicable, at correct temperatures to maintain product quality

3. Dispatch goods

3.1 Dispatch information is identified and confirmed

3.2 Goods for dispatch are selected and any identified non-conforming goods are labelled with supplier details and date and reason for return, or referred to supervisor

3.3 Goods for dispatch are packed securely, labelled and stored awaiting dispatch according to workplace procedures and safety requirements

3.4 Goods are dispatched to customer or end user according to workplace procedures

3.5 Warehousing documentation is completed according to workplace procedures

This section specifies work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included. Bold italicised wording, if used in the performance criteria, is detailed below.

Delivery information must include:

invoices

purchase orders.

Safety and environmental requirements must include:

work health and safety (WHS) and occupational health and safety (OHS) requirements, including procedures for manually and mechanically handling stock

environmental requirements, including procedures for disposing of or recycling surplus packaging.

Dispatch information must include:

invoices

picking slips

packing slips.

Labelling must include:

dispatch details that correspond to picking and packing slip

workplace shipping documentation.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
General receiving bay housekeeping is undertaken according to workplace procedures 
Received goods are checked and validated against delivery information according to workplace procedures 
Received goods are unpacked and inspected according to workplace procedures and safety and environmental requirements 
Discrepancies in quality of unpacked goods or breakages are documented according to workplace procedures 
Stock levels are accurately documented on stock systems according to workplace procedures 
Packing materials are disposed of according to workplace procedures 
Received goods are transported to appropriate storage area without causing damage to product or packaging according to workplace procedures and safety requirements 
Goods and parts containers are labelled according to workplace procedures 
Parts are transferred to labelled containers in storage area following established stock rotation procedures 
Goods are stored according to workplace procedures and safety requirements and, where applicable, at correct temperatures to maintain product quality 
Dispatch information is identified and confirmed 
Goods for dispatch are selected and any identified non-conforming goods are labelled with supplier details and date and reason for return, or referred to supervisor 
Goods for dispatch are packed securely, labelled and stored awaiting dispatch according to workplace procedures and safety requirements 
Goods are dispatched to customer or end user according to workplace procedures 
Warehousing documentation is completed according to workplace procedures 
General receiving bay housekeeping is undertaken according to workplace procedures 
Received goods are checked and validated against delivery information according to workplace procedures 
Received goods are unpacked and inspected according to workplace procedures and safety and environmental requirements 
Discrepancies in quality of unpacked goods or breakages are documented according to workplace procedures 
Stock levels are accurately documented on stock systems according to workplace procedures 
Packing materials are disposed of according to workplace procedures 
Received goods are transported to appropriate storage area without causing damage to product or packaging according to workplace procedures and safety requirements 
Goods and parts containers are labelled according to workplace procedures 
Parts are transferred to labelled containers in storage area following established stock rotation procedures 
Goods are stored according to workplace procedures and safety requirements and, where applicable, at correct temperatures to maintain product quality 
Dispatch information is identified and confirmed 
Goods for dispatch are selected and any identified non-conforming goods are labelled with supplier details and date and reason for return, or referred to supervisor 
Goods for dispatch are packed securely, labelled and stored awaiting dispatch according to workplace procedures and safety requirements 
Goods are dispatched to customer or end user according to workplace procedures 
Warehousing documentation is completed according to workplace procedures 

Forms

Assessment Cover Sheet

AURSBA001 - Carry out warehousing procedures in an automotive workplace
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

AURSBA001 - Carry out warehousing procedures in an automotive workplace

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: